What We Do

Results-focused services

We work across the full technology stack โ€” from strategy and UX design through to AI, automation, and deep system integration. Every service has a defined scope and a measurable outcome. It is not a one-size-fits-all approach.

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Start Here

Strategy & Discovery

Clarity before commitment.

Before we write a single line of code, we get under the hood of your business. We map your current systems, identify the biggest bottlenecks, and build a clear technology roadmap โ€” so you know exactly what to build, in what order, and why. No guesswork, no wasted budget.

What's included

  • Technology audit and current-state assessment
  • Process mapping and bottleneck identification
  • Architecture review and recommendations
  • Prioritised technology roadmap
  • Written summary report with clear next steps

Ideal for

Businesses unsure where to start, or those who have had a bad experience jumping straight into build without a solid plan.

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Foundation

Website & UX Design

Built to convert, not just impress.

We design and build websites and web applications that are fast, clear, and built to turn visitors into leads. From Figma wireframes to production-ready code โ€” we follow a user-first process, backed by real data on how your customers behave. Every build is clean, scalable, and easy to manage.

What's included

  • UX research, wireframing and prototyping (Figma)
  • Responsive web design and front-end development
  • Angular, Node.js or framework of your choice
  • CMS integration and content management setup
  • Performance optimisation and go-live support

Ideal for

Businesses needing a new website, a client portal, or a web application built to a professional standard โ€” not a template.

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AI-Powered

AI Customer Assistant

Respond to every lead instantly, 24/7.

Most NZ businesses lose leads simply because no one responds fast enough. We build and deploy an AI-powered assistant on your website that captures enquiries, answers common questions, books appointments, and sends instant follow-ups โ€” even at 3am on a Sunday.

What's included

  • Website chatbot with your brand voice and FAQs
  • Lead capture with instant email and SMS follow-up
  • Booking integration (Calendly, Cal.com or similar)
  • Handoff to human when needed
  • 30-day post-launch tuning included

Ideal for

Service businesses, consultants, trades, clinics โ€” anyone losing leads to slow response times.

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Core Service

Business Automation System

Stop doing manually what software can do.

We map your most time-consuming manual processes and replace them with automated workflows. Leads flowing into your CRM, invoices triggered on job completion, internal notifications sent without anyone lifting a finger. You get time back, errors go down, and nothing falls through the cracks.

What's included

  • Process discovery workshop (2 hours)
  • 3 to 5 automated workflows built and tested
  • Integration with your existing tools โ€” email, CRM, accounting
  • Trigger-based notifications via Slack, email or SMS
  • Documentation and handover training

Ideal for

Businesses with repetitive admin, manual data entry, or staff spending hours on tasks that should be automatic.

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Relationship Management

Smart CRM Setup

Never lose a lead again.

Most businesses have leads scattered across email, spreadsheets, and memory. We set up a proper CRM โ€” connected to your website, inbox, and calendar โ€” with automated follow-up sequences, pipeline stages, and reporting so you always know where every deal stands.

What's included

  • CRM setup and configuration โ€” HubSpot, Zoho, GoHighLevel or your choice
  • Lead pipeline stages mapped to your sales process
  • Automated follow-up sequences via email and SMS
  • Contact import, deduplication and clean-up
  • Dashboard and reporting setup

Ideal for

Service businesses and B2B companies that rely on relationships and need full visibility across their sales pipeline.

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Integration

System Integration

Connect everything. Eliminate double-handling.

You have a website, a CRM, maybe an ERP, accounting software, and a dozen other tools โ€” and none of them talk to each other. We build the connections so data flows automatically. New order in Shopify creates a record in Xero. Lead in your CRM syncs to your email platform. Your team stops re-entering the same data in three places.

What's included

  • Integration scoping and architecture design
  • API connections between your key platforms
  • Data mapping, field sync and transformation rules
  • CPQ and PROS pricing tool integrations
  • Error handling, alerting and go-live support

Ideal for

Businesses running multiple disconnected tools with significant manual data entry, reconciliation overhead, or systems that were never designed to work together.

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Visibility

Data & Analytics

Know what is actually working.

Most businesses are flying blind โ€” they do not know where leads come from, what is converting, or where customers drop off. We set up the right tracking, build clear dashboards, and connect your survey and feedback tools so you have the data to make confident decisions.

What's included

  • Google Analytics 4 setup and configuration
  • Conversion tracking and funnel analysis
  • Custom dashboard and KPI reporting
  • Survey tool integration โ€” SurveyMonkey, Qualtrics
  • Monthly performance reporting and recommendations

Ideal for

Businesses that have a website and marketing activity but no clear picture of what is actually driving results or where to improve.

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Ongoing

Automation Growth Plan

Keep improving every month.

Automation is not a one-time project โ€” it is an ongoing capability. This monthly retainer gives you a dedicated team to continuously improve your workflows, build new automations as your business grows, and provide technical support when something needs adjusting. Managed from NZ, delivered by our India and Singapore teams.

What's included

  • Monthly strategy call to prioritise new automations
  • Ongoing workflow builds and improvements
  • Priority support and bug fixes
  • Performance reporting on active automations
  • Access to our full stack โ€” AI, automation, CRM, integrations

Ideal for

Businesses that have seen the value of automation and want to scale it systematically rather than in one-off projects.

Enterprise Proven

The experience behind every engagement

16+ years of enterprise delivery across demanding industries. That experience now works for your business.

Agriculture
Enterprise B2B portals and supply chain platforms
Telecom
BSS/OSS automation and customer self-service
Financial Services
Digital banking and payment integrations
Government
Citizen platforms and digital credential systems
AWS Solutions ArchitectAWS Certified DeveloperAWS Cloud PractitionerSalesforce B2B Commerce

Tools & Platforms

What we work with

We integrate with the platforms your business already uses โ€” no rip-and-replace required.

CRM & Commerce

Salesforce B2B CommerceHubSpotZoho CRMCPQ & PROS

Cloud & DevOps

AWS (EC2, Lambda, S3)DockerCI/CD PipelinesAPI Gateway

Integrations

SurveyMonkeyQualtricsPayment PlatformsGoogle Analytics

Development

Angular / Node.jsREST & GraphQL APIsMongoDB / OracleDBFigma / UI-UX

Not sure where to start?

Book a free 30-minute call. We will listen to what you are dealing with and tell you honestly which service would make the biggest difference โ€” and what it would take to get there.

IT
Intellect Technologies
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